Senior Sales Ambassador – Timothy Oulton Gough Street, Hong Kong

Posting date: 1 December 2017

Essential skills

  • At least 2 years’ sales experience in retail organization; knowledge of or experience in furniture/home furnishings and/or a background in Interior Design will be advantageous
  • Passionate to achieve results and grow sales
  • Confident doing home visits and measuring spaces effectively
  • Ability to influence and persuade in order to achieve goals
  • Excellent interpersonal skills
  • Ability to plan and prioritize own time well to maximize effectiveness.
  • Analytical and numerical skills
  • Good communication skills with a sense of personal presentation and grooming consistent with global lifestyle retail standards
  • Outstanding written and spoken English, and spoken Chinese (Putonghua)

Key responsibilities

  • Achieve the assigned sales budgets, goals and objectives set by the Gallery Manager
  • Deliver the Timothy Oulton retail experience consistently through “Best on Planet” customer service and retail theatre as per the defined guidelines.
  • Perform independent home visits, measure spaces accurately and provide advice on products confidently in order to achieve sales.
  • Complete understanding and execution of product knowledge and inspiring product demonstration like an expert and as per defined guidelines on 5 senses, 9 steps to good sales, the 7 wonders, product and room set training.
  • Accurately process customer orders by ensuring personalized service including order follow-ups, updates or complaint handling, building up long lasting business relationships with customers, colleagues and manager by giving 100% effort.
  • Handle any customer complaints/returns and provide timely solutions and regular follow-ups and updates.

We are passionate individuals who want to help build a world class company from the ground up; we are hardworking, enthusiastic, tenacious, motivated by our long term vision, and aren’t satisfied with conventional ways! If you feel you share these qualities too and would like to be a part of this adventure and Halo family, please send your CV to hr@halocreativedesign.com.